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Privacy Policy

  1. Introduction

Welcome to Hymech NZ Limited. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit Hymech.co.nz or use our services.

By using our website, you consent to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please do not use our services.

  1. Compliance with New Zealand Privacy Laws

We comply with the New Zealand Privacy Act 2020, which governs how personal information is collected, used, stored, and disclosed.

Under this law, you have rights regarding your personal information, including access, correction, and protection of your data.

  1. Information We Collect

We collect various types of information to provide and improve our services, including:

  1. Personal Information

When you interact with our website, we may collect personal information such as:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely through third-party payment providers)
  1. Non-Personal Information

We may also collect non-personal information, including:

  • IP address
  • Browser type and version
  • Device information
  • Website usage data (pages visited, time spent, etc.)
  1. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You can manage cookie preferences through your browser settings.

  1. How We Use Your Information

We use the information we collect for the following purposes: ✅ Order Processing: To process transactions, fulfil orders, and provide customer support. ✅ Personalization: To improve user experience and tailor content based on preferences. ✅ Marketing & Promotions: To send promotional emails, newsletters, and special offers (you can opt out anytime). ✅ Security & Fraud Prevention: To detect and prevent fraudulent activities. ✅ Legal Compliance:To comply with applicable laws and regulations.

  1. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Third-Party Service Providers: Payment processors, shipping carriers, and analytics providers.
  • Legal Authorities: If required by law or to protect our rights.
  • Business Transfers: In case of a merger, acquisition, or sale of assets.

We ensure that any third parties handling your data comply with the New Zealand Privacy Act 2020.

  1. Data Security

We implement industry-standard security measures to protect your personal information, including: 🔒 Encryption:Secure transmission of payment and sensitive data. 🔒 Access Controls: Restricted access to personal data. 🔒Regular Monitoring: Continuous security assessments to prevent breaches.

While we take strong precautions, no method of transmission over the internet is 100% secure. If you suspect unauthorized access to your data, please contact us immediately.

  1. Your Rights Under New Zealand Privacy Law

Under the New Zealand Privacy Act 2020, you have the following rights:

  • Right to Access: You can request a copy of the personal information we hold about you.
  • Right to Correction: You can ask us to correct any inaccurate or incomplete information.
  • Right to Restrict Processing: You can request that we limit how we use your data.
  • Right to Object: You can object to certain types of data processing, such as direct marketing.

To exercise your rights, contact us at [Your Contact Email].

  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before providing any personal information.

  1. International Data Transfers

If we transfer personal information outside of New Zealand, we ensure that the recipient complies with New Zealand privacy standards or equivalent protections.

  1. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us for removal.

  1. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the revised policy.

  1. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us via: 📧 Email: sales@hymech.co.nz 📞 Phone: 06 344 5068